FAQ
Please read this FAQ carefully as it answers many of the most common questions people have about renting with us. If you can't find what you need or you still have questions, please get in touch.
How do I get a visa for Rwanda?
Is Rwanda a safe country to visit?
What do I need to be allowed to drive in Rwanda?
What are the driving regulations in Rwanda?
What happens if I have an accident?
What are the roads like in Rwanda?
What is the best time of year for biking?
What type of bikes do you have?
How much does it cost to rent a bike?
Can I cross the border with a bike?
I want to learn to ride a bike, is that possible?
I am not a very experienced rider, is that okay?
Can you recommend some places to visit?
How do I get a visa for Rwanda?
Anybody from anywhere in the world can apply for a visa on arrival in Rwanda, no pre-booking required. If you are coming from a country within the African Union, Commonwealth or La Francophonie you can apply for a 30-day tourist visa at no cost. If you are coming from outside these regions, the same visa will cost around $50. Or you can apply for a 90-day East Africa Visa that allows you into Rwanda, Uganda and Kenya for $100. You can find more information on the Rwandan Immigration website.
Is Rwanda a safe country to visit?
Yes. Rwanda is consistently ranked as one of the safest countries in the world for solo travellers. It ranked number six in the world in 2022. It is a safe destination for men and women travelling alone or in groups.
What do I need to be allowed to drive in Rwanda?
A valid driving license from your country of origin is sufficient, so long as it includes the category for scooters and motorbikes.
What are the driving regulations in Rwanda?
Driving regulations in Rwanda are similar to European countries and America, however they are not as strictly applied. You need to keep your eyes and ears open. It is not unusual to see undertaking, people not stopping for pedestrians at crossings, and people ignoring right-of-way markings. Another point to note is that there is generally no right of way on roundabouts. It is normal for everybody to pile onto a roundabout at the same time, though traffic usually moves slowly. There are many speed cameras in Kigali and on roads throughout the country. It is important to watch your speed when driving in Rwanda. You are liable for any speeding fines.
In Rwanda it is the vehicle that is insured, rather than the driver. All of our bikes are covered by third-party insurance, so you are good to go. Any damage to the bike that is not covered by third-party insurance is your responsibility within the contract.
If you break down, please contact us and we will organise a mechanic. If you are outside Kigali, this might take some time, so please be patient.
What happens if I have an accident?
Stay calm, go to a safe place and call for help. We will provide you with a card containing emergency numbers for the police and ambulance. Be sure to call emergency services first if they are needed, and then call us.
What are the roads like in Rwanda?
Main roads in Rwanda, both in Kigali and throughout the country, are very well maintained. However, the moment you leave the main road things change quickly. Cobbled roads and mud roads are common, and often in poor repair especially during the rainy season. Roads can be steep and contain deep furrows and gravel. If you are on a scooter or you are not a confident rider, stick to the paved roads.
What is the best time of year for biking?
Rwanda has a long and short rainy season, and a long and short dry season, each year. Though sometimes the overlap between these seasons can vary. During the rainy seasons there are heavy downpours and thunderstorms. Usually the rain only lasts an hour or two, it's rare for it to rain all day. However, mud roads can be particularly hazardous at this time of year. If you visit during the rainy seasons you will need to bring or hire wet-weather gear. During the dry seasons, especially the long dry season, it hardly rains at all. Just remember to bring sunscreen and shades. One of the best times to visit is around the start of the long dry season when the weather is good and the country is green from the rains.
Long Dry Season: June - mid-September
Short Rainy Season: October - November
Short Dry Season: December - February
Long Rainy Season: March - May
What type of bikes do you have?
You can find a full list of our bikes here.
How much does it cost to rent a bike?
Use our online price calculator to get prices.
To book a bike, go here.
Can I cross the border with a bike?
Crossing into DRC and Burundi is not recommended for safety reasons. However, there are some nice places to visit in southern Uganda, such as Lake Bunyonyi. We only allow border crossing with motorbikes, not scooters, due to road conditions. In order to cross the border, you need to advise us in advance. There is a $150 surcharge for border crossings including the supporting paperwork from our side (You will need a written letter from us allowing you to take the bike over the border and you will need special insurance, called COMESA, which we will organise for you, a travel Insurance for the motorbike for up to 1 month) and a $200 deposit required, refundable on the safe return of the bike. You will also need the appropriate visa for the country you are visiting. Please plan your trip carefully. Tanzania, Uganda, Burundi, Kenya and DRC are very different to Rwanda and can be unpredictable in terms of safety and road conditions. Border staff and police may not be as friendly or helpful as they are in Rwanda and you may be asked to pay bribes, which can increase the cost of your trip. Check our terms and conditions carefully. You will be liable for all additional costs arising from a cross-border trip and we won’t be able to offer mechanical or emergency support.
I want to learn to ride a bike, is that possible?
Yes! We offer driving lessons for new riders and refresher lessons for those who have not ridden in a while. You can find out more here.
I am not a very experienced rider, is that okay?
That's absolutely fine. You can book a refresher lesson with us if you would like to. We can help you to practice turns, off-roading, and help you get a feel for Kigali roads. Find out more here.
Can you recommend some places to visit?
Absolutely. We have a list of suggested routes around Rwanda for all experience levels. Check it out here.
We are mostly a bike rental company, but we may be able to organise a guide if you contact us far enough in advance. If you are happy to explore solo, we have a list of suggested routes you might like to check out.